KLOOF POWER & STORAGE

KLOOF POWER & STORAGE – Your Privacy Matters

Effective Date: April 1, 2025

KLOOF POWER & STORAGE (referred to as “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Notice explains how we collect, use, and safeguard your personal information when you visit our website https://kopbeenskloof.co.za (the “Site”) and interact with our residential solar storage, stackable home battery, all-in-one storage, off-grid power, and home energy management solutions.

By using this Site, you agree to the terms of this Privacy Notice. If you do not agree, please do not access or use our Site.

Our Site may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

Most of our Site is informational. You may browse without providing personal information. However, certain interactions (e.g., contact forms, quote requests) may require you to provide personal data. Any information you provide will be used solely to respond to your inquiries, deliver our services, or improve your experience.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance functionality, analyze usage, and personalize content. Cookies are small text files stored on your device. They help us understand how visitors use our Site, which pages are most popular, and how we can improve. Most browsers accept cookies by default, but you can adjust your settings to block or alert you about cookies. Note that disabling cookies may affect the performance of certain features.

We also use session cookies to maintain your preferences during a single visit and persistent cookies for returning visitors. Third-party analytics services (such as Google Analytics) may place their own cookies – see the Google Analytics section below.

Protecting Your Privacy & Personal Information

KLOOF POWER & STORAGE takes the security of your personal data seriously. We implement technical and organizational measures to protect against unauthorized access, alteration, disclosure, or destruction. Your data is retained only as long as necessary to fulfill the purposes outlined in this notice or as required by law.

We may collect personal information such as your name, email address, phone number, and project details when you fill out forms, request a quote, or communicate with us via chat or email. This data is used to respond to your inquiries, provide product information about our residential solar storage, stackable batteries, all‑in‑one systems, off‑grid solutions, and to improve our services. We do not sell or rent your personal data to third parties. We may share your data with trusted service providers who assist us in operating our website or conducting our business, subject to confidentiality agreements.

Google Analytics

This Site uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help us analyze how users interact with the Site. The information generated by the cookie about your use of the Site (including your IP address) will be transmitted to and stored by Google on servers in the United States. IP anonymization is enabled on this Site, meaning Google will truncate your IP address within EU member states or other EEA countries before transmission. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. Google will use this information on our behalf to evaluate your use of the Site, compile reports on website activity, and provide other services related to website activity and internet usage. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings in your browser. Additionally, you can opt out of Google Analytics tracking by installing the browser add‑on available at https://tools.google.com/dlpage/gaoptout.

Your Rights

Depending on your location, you may have rights under data protection laws, including the right to access, correct, delete, or restrict processing of your personal data, and the right to data portability. You may also withdraw consent at any time. To exercise these rights, please contact us at [email protected].

Changes to This Privacy Notice

We may update this Privacy Notice from time to time. The latest version will be posted on this page with the effective date. Your continued use of the Site after changes are posted constitutes acceptance of the revised notice.

Contact Us

If you have any questions about this Privacy Notice or our data practices, please contact us:

KLOOF POWER & STORAGE
EU‑owned South African facility
Address: 15 Industrial Road, Cape Town, 8001, South Africa
Phone: +49 30 8145 2340
Email: [email protected]

By continuing to browse the KLOOF POWER & STORAGE website, you confirm that you have read, understood, and agree to the terms of this Privacy Notice.